A class action complaint has been filed against the insurer for allegedly lowering payments by claiming preferred provider organization (PPO) agreements, but without actually performing any of the associated obligations to those agreements. The lawsuit claims State Farm improperly withheld payments for valid insurance claims and that class members are not entitled to retain the money, nor are they otherwise entitled to any PPO discounts. The lawsuit alleges State Farm's acts and omissions are in violation of the Illinois Consumer Fraud and Deceptive Business Practices Act and similar laws of other states, as well as civil conspiracy and unjust enrichment.
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