Procter & Gamble

A civil lawsuit has been filed against Procter & Gamble alleging hair dye made people permanently lose all their hair. Plaintiff Mary Alice Mack applied a Clairol "Nice 'n Easy" natural black hair dye and was left with chemical burns to her scalp. Her hair fell out in large clumps and she has continued to lose hair for 10 months. Mack had preliminary discussions with Procter & Gamble who offered her an $8 refund and a wig. The lawsuit is seeking $12 million in compensatory damages and an unspecified amount in punitive damages and there is a potential for class action.

Posted by
THERESA FERNANDO
on October 4, 2023

I ended up in the burn center due to the reaction I got from this products

Posted by
sally anne
on April 27, 2023

i used nice and easy brown last month. i got it from boots uk the box wasn't undone as soon as i applied i felt it hot with in a few minutes my whole scalp was burning since then i have sadly had hair loss and i still am i am devastated how i am only 32 and this may cause lpp i am so upset i will never touch any dye again i truly believe it was a reaction. never will i rate this dye

Posted by
Maria Cantu
on November 9, 2022

I have used Nuce n Easy (Blk) for many .but for the past 5 yrs I've been losing my hair, bumps with uncontrollable itch, puss and total discomfort. For the past 3 or so years I've been seeing a dermatologist, nothing prescribed worked, it helped somewhat until it no longer did. I had a biopsy done and it revealed it was my hair color, not just any hair color but the particular one I was using. If there's a class action lawsuit I'd love to be considered.

Posted by
Karen Holshouser
on August 3, 2022

I used this black hair dye for many years before but for some reason I suffered chemical burns, my hair started to fall out, suffered with sores that bleed and ooze yellow puss. This has been over three years of pain and discomfort and embarrassment. I just saw this class action suit and see that many have suffered the same anguish. I hope we can all get some treatment or justice for this damage to our personal health. Karen

Posted by
Lynda Dale
on November 30, 2021

I agree with all the previous comments, used nice and easy for decades no problems, since the new formula , hair like straw and scalp burns, no reaction to testing. Keratin conditioner can help straw hair a bit and I now rub oil on my scalp prior to using product, but it still burns. Some packets are worse than others very inconsistent, the pity is I can't find another product that does baby blonde , but I'm terrified every time I have to do my roots. Why don't they take notice.‼️ Profit before safety .‼️

Posted by
Marietta Schaedel
on March 3, 2020

I used nice and easy #8 for years with amazing results. Then the switched to a new formula and it made my scalp burn, itch and turn red. The rest of my hair is like straw and at my temples it’s thinning permanently. Have to pour olive oil on head so I can sleep as it helps lessen the burn and itch.

Posted by
Shanen Klink
on November 7, 2019

Ive used this product for over 20 years and have never had a problem. During the dying process didn’t really notice a problem, but from showering it out and fir the next 24-48 hours I have sores and blisters all over my head and ears. My ears got the worst of it, my scalp had sores that popped and dried up but my ears where the coloring contacted the skin have sores on top of sores day 3 they are oozing all over and painful. This is horrifying and I’m praying I don’t lose hair or have permanent skin damage. I also used the new keratin formula, black hair color :(

Posted by
Wanda Hicks
on April 18, 2019

Please contract me regarding hair color dye . Used by went to ex 3 times

Posted by
Michigan
on January 27, 2019

I have used Nice n Easy for 25 years with no problem. The last 3 times I used the "New and Improved" version and have gotten chemical burns on my neck. My whole head was stinging and burning when the dye was on my hair. The chemical burns last 3 weeks. I tested negative with the allergy test. There is something wrong with the "New and Improved" formula. The old version was fine.

Posted by
Carol Lorenzo
on October 18, 2018

I used Nice 'n Easy 106A for many years and only had a problem when I used the "New and Improved Formula in 2018. Since using the new formula my hair has dried out completely, rendering it like straw. It is totally unmanageable. There has been no compensation from Clairol, in fact their insurance company, Chubb is dismissing my claims stating I have no evidence that I even used the products. In 2018, I purchased three packages of the said product and have receipts to prove it, as well as a used conditioner tube. They never contacted my hairdresser to discuss the condition of my hair and they have subsequently closed the file. I had long, shoulder length hair and I've had to cut it short because my hairdresser indicated it would take two years to trim all the dead hair away. The stress of having such a stack of straw on my head was too great and in desperation I cut my hair. I will continue to pursue this matter, and any advice and/or assistance I can get would be appreciated.

Posted by
Embarrassed
on August 16, 2018

I, too, used Nice n' Easy Natural Black and am suffering the same raised, crusty, oozing sores.

I have used this product many times in the past, and had no such issues. I have not used it for a few years. Something is very different with the current batch of product.

Even bleach and peroxide do not cause this kind of damage when mixed to as much as 40vol consistency. If a class action lawsuit is to take place, let me know.

Posted by
heidi van gilder
on October 26, 2016

I have burns and hair loss from hair dye that I used 10-19-2016- I have a detailed letter and pics. But I would like someone to contact me before submitting everything I have. thank you

Posted by
J Geiman
on August 12, 2016

I have colored my hair for many years and have had absolutely no issue with any productive have ever used. This was my first time to use Nice N Easy. I colored my hair on Monday. Within a few hours I was extremely itchy all over my head and I have very red rash on my forehead at the hairline, on mybearsxand my neck. Four days later, it's still red and some are oozing and crusty. I will never use this product again.

Posted by
Adrienne Salinas
on May 4, 2016

Used hair dye and had a chemical burn

Posted by
Heather Ferrebee
on December 15, 2015

I just used clairol nice and easy ultra blond hair dye tonight and my whole scalp on top is full of chemical burns and they're bleeding and seeping too! I swear inbetter not lose my hair!!! I'm so mad right now! I decided to see if this has happened to others before to find it has and they can't even warn someone that burns are a possibility! I've never ever had a problem with hair dye until now and I'll never use clairol again!!! I took pictures and the pictures don't even show how bad the burns are!

Posted by
Massachusetts
on October 1, 2008

My scalp is red, irritated and has been leaking a yellow - sticky liquid that is crusting on my hair. In addition to that I have a rash on my neck and ears and the scalp is burning.

Posted by
Texas
on September 7, 2008

I had Nice N Easy hair coloring applied to my hair by a cosmetologist and it left my neck with chemical burns...I have suffered since March of 2008 and would like to seek a class action lawsuit and individual lawsuit. It has caused my skin to become so red and inflammed on my neck that I've had to be on steroids. Now I've had blood tests and biopsies done but am awaiting the results.

Posted by
Georgia
on February 25, 2008

I performed the neccessary test as requested for the product. I suffered burns to scalp and face and ears. My eyes swelled up and eventually closed completely. Swollen glands. Redness around my edges. Tightening of the scalp. Severe itching. Scabs on the scalp. I felt and looked like a circus act.