There are hundreds of people who have received threatening letters from Secure Signals International, a subsidiary of DirecTV/Hughes/GM. They are requesting that people who purchased Smart Card readers send them $3500-25,000, or else these people will be sued.
A suit has been filed against DirecTV/Hughes/GM alleging improper debt collection practices and other unlawful business practices. Anyone who has already paid money and/or forfeited valuable property to settle DirecTV's threatened lawsuit (in response to one or more of their
Demand Letters) can participate in this class action. You may also participate if you have not paid any money.
A class action is also being filed for those who have not yet signed settlement papers.
If you feel you qualify for damages or remedies that might be awarded in this class action please fill in our form on the right to submit your complaint.
If your injustice does not match the complaint described above, please use this form to register your complaint. Thank you.
How can I file a class action lawsuit against Directv for breach of contract. We have to sign a contract when we sign up for their services and if we don't pay they sue us. Well doesn't that work both way? We have not had our fox network for over a year we just lost our NBC affiliate earlier this month and may now loose our CBS affiliate and we are still being billed for these channels. They took down their live chat where you could talk to someone on their web sight. I'm fed up and need help.
Posted by Cheryl Barlow
on
Recieved letter from Direct tv threatening to cutoff all local channels unless I update current equipment. I did not want to upgrade my equipment but they said it MUST BE DONE! (Rose ,id:ac149s) "No additional fee" It is in writing the new equipment will provide me with service AT NO ADDITIONAL COST. Just found out the additional cost is a $10.00 a month leasing fee forever! PLUS, They are charging me $99.00 for the new equipment! (a one time charge plus a monthly leasing fee!)This is an unscrupulous business practice! Also I was charged a $25.00 late fee but this was pd by phone by Melvin ID: ME0874. but they added additional $10.00 fee and am charging me for it. I've spent HOURS on the phone since December because all my billing has been so screwed up! I spend hours and hours on the phone and am repeatedly cut off! So much for AT&T! They have repeatedly lied to me! They say, you must pay this monthly billing even though it's wrong but we will try to correct it next month. They do this every other month! I have been told the package I'm on is an outdated package so one by one the channels I watch will lbe taken off my package and when I call to complain, they will try to sell me a more expensive package.Their methods of threatening and lying are unethical! Not only was I told by several Direct tv employees that the new equipment is completely free but I have it in writing! The billing is completely different! I've never seen such a dispiciple, unethical company as what Direct tv has turned into since merging with AT&T!
Posted by Susan Sanders
on
I purchased Direct TV not aware of an high price increase within a year because I didn't have anything else to bundle with them. I did not want to switch mobile phone and internet access through AT&T was and still is not available in my area. I feel that this is a gross and misleading ploy to get people in to buy their service. I do like Direct TV but am now thinking of switching to someone else because the prices are so high. Even when I checked with them yesterday about switching my mobile phone, they told me that price which was not much different than what I am paying now and I asked how much I would save on my Direct TV and they said they had no promotions for that.
Posted by Robert W. Pannell
on
I have had service with Direct TV twice both times I have received false information from them. The reason for using this carrier is because of my adopted handicapped son. He requires twenty four hour skilled nursing care and enjoys certain kid's shows they carry. I had this carrier for a number of years and not even under contract. But the monthly cost kept going up. They kept sending me material to come back and at a certain rate. I contacted them and said I would return under certain terms for my son. I only want the basic package. They said I would receive three pay channel free for three months. I informed them that I did not want this as part of the package. They said the price will be locked in for the two year contract. And I would receive a credit card for $100 or 200.00 dollars for coming back. I am a 100% service connected veteran and 40% is hearing loss from the service, The sales person had a foreign accent. I had to repeat everything I wanted several times. One thing I did request at least four time setting up this contract : Their is just my boy and my self in this household and I do not have time to keep track of this account except through my checking account auto pay. Sales person "No Problem" First bill" You can't pay with a check but you can use your bank's debit card, I can't set bank auto pay here you have to fill out papers". So much for no problem.
Posted by eugene blanch
on
overcharged me 50$ for 1 month said increase was bcause didnt have phone service with them,told we dont have access to at&t where we live .called and complained they said pay the 92$ this month then it goes back to 40$ a month....crooks
Posted by Rebecca
on
I scheduled a move reconnect service with Directv. The installing company sent continuous text and calls that the installer was on the way. Installer never showed up and they rescheduled for the next day without notifying me. I had taken off work for installation to be performed on scheduled day. I could not take off the next day. So I cancelled my install and service and they charged me $270.00 contract cancellation fee. I was not the one that that broke the contract, they was the one that could not handle schedule. The CSR that I spoke with was rude and had no care for the situation.
Posted by Richard R. Steussy
on
I agree completely with Carrie that Direct TV has monkeyed with my bill and promised me things I never got as well as charged me for services I never ordered. They are very untrustworthy and I'm sorry I ever got involved with them.
Posted by vincent barzano
on
We cancelled our account and was never credited for the prepayments we had on our account. Called and was hung on several times, then my phone number was blocked and could not even get an answer.
Posted by Jack
on
Direct TV arbitrarily ceased a discount and has yet to correct it after hours on the phone and multiple statement by both AT &T reps and Direct TV reps the discounts should not have been removed. Can't even get the service cancelled cause as soon as I say I want to cancel they switch me to the autopay program that goes along as if I'm agreeing, yet I'm saying nothing. Bunch of dammed crooks/scammers/liars. Will you dammed attorneys get these SOB's stopped?
Posted by Melanie Marasco
on
They need to be stopped! There are laws in place to protect consumers and an attorney needs to go after Direct TV and force them out of business. How many people have to have their money stolen before something is done to stop them?They are a COMPLETE scam!
Posted by Trig Simon
on
How do you find a Class Action Suit for Bait and Switch with DirectTV?
I was given a price on a recorded line to have DirectTV and HughesNet bundled for $102.99 per month for the 1st year, then $127.99 the second year.
They told me that I would get 50gb anytime download, plus 10 bonus usage.
I wanted it in writing, they told me I had to pay $21.40 before they would send it to me.
Before they confirmed, they sent the installer out and completed the installation, but no HughesNet. When I called back, they told me I was on my own to get HughesNet.
So, I am paying $59.99 (still not confirmed) for DirectTV plust $49.98 for HughesNet, and only 10gb anytime download, plus 50 bonus usage, totaling $109.97.
When contacting them on the matter, I talked to 5 people for two hours, half I couldn't understand, one had a bad mic and only heard 30% of his conversation. They all conflicted with each other. Some said they bundle with HughesNet, others say no.
Since I was switching from Dish with HughesNet, they could not tell me when it would switch. So, I can't cancel Dish until I am sure.
Constantly repeating myself to the same person.
Posted by Keith Canale
on
DirectTV almost doubled my rate without notification. When I called to complain they stated they would charge the previous rate. What they didn't tell me is they had cut my programming by two thirds. Is this a breach of contract. I'm tired of this companies conniving and will not pay another penny, contract or not.I have also filed a complaint with the FCC but doubt I'll get any relief.
Posted by demetra mantis
on
being billed for cancellation fee of $480.00. Only had the service for less than a week. They won't give me my money back. I was under the impression that I had 30 days to think about it because that is what the install technician told me.
Posted by Paula
on
I've been with DirecTv since the early 1990's. I NEVER had so many problems then I've had since AT&T merged with them. I've had to call them every single month for the past two years for something that's either wrong with my bill, the dish, wires or the SWiM connector. And I have to pay for them to come fix every damn little thing!
I'm ready to switch to DISH!
Posted by Carrie
on
Please help...we have been fighting with Direct TV each and every month with them adding "OTHER CHARGES AND FEES" ranging from $5 - $44 a month. They say they apologies when I call...make the adjustments and then add it back and tell us we are late on our bill...I don't see how this is fare. I do not have time to keep calling and be on the phone with them each and every month and them keep ripping us off.
Posted by Tony
on
this is why i would never have these scumbag capitalist pigs, anybody who subscribes to this or even cable is an idiot, get a antenna and use the internet
Posted by Leigh Ann Lockamy
on
We are paying $96.00 a month for basic. They are sneaky. We are being robbed.
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