A class action lawsuit has been filed against the company alleging furnaces were defective. The lawsuit was filed on behalf of 200,000 US customers who purchased furnaces since the mid-1980s under the Carrier, Bryant, Day & Night, or Payne brand names. Carrier allegedly started manufacturing its high-end furnaces out of inferior material that corrodes and prematurely fails, without disclosing that fact to consumers. Carrier stopped using stainless steel secondary heat exchangers in favor of cheaper polypropylene-laminated mild steel which separates from the steel and degrades due to the high temperatures in the furnace, exposing the underlying mild steel to acidic condensate. Carrier warrants the heat exchanger for the lifetime of the original purchaser and for 20 years for subsequent purchasers. The warranty, however, does not cover labor charges.
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Reader Comments
Posted by
Jeffrey L. Stires
on
Jeffrey L. Stires
on
My Coleman Furnance and Air conditioning unit quit working so to manufacturing issues a bad coil ,deffective drier and other parts. I call a heating and Air conditioning specialist found out the unit needed $1800 cost in repairs.I have only one or buying my home for two years. I feel that you product should have not been installed in my home. I feel and must seek legal advice to enter a law suit or join in one with others to seek judgement against your company.
Posted by
dale coley
on
dale coley
on
I am a 100% disable vet I purchased my Home in Cypress Preserve Sub st cloud fl 34772 in 6/2011. The builder of my home is Meritage. I have the payne 2. and 2.5 ton 14seer units. I have experienced approx. $2000 (2 motor and coils being replaced and other repairs) in repair cost to date and the company Armstrong Air is suggesting replacement of these unit which I currently have a leak needing repair. This seems to be unusual break down in such a short span of time. I would like to know if there is a trade in or buy back and or donation that I may qualify for because the cost of $8,900 ( (2) 2.5 ton 15 seer comfort line units) which I am being quoted is a bit of a hardship. PLease assist in any way possible thank you.
