An investigation is being conducted into Best Buy business practices in its promotion of a "free" 8 week subscription to Sports Illustrated magazine. Best Buy employees are allegedly representing that customers can receive a "free" 8 week subscription to the magazine, at the point of purchase. However, most employees are allegedly failing to inform those customers that the credit or debit card used to purchase the Best Buy product(s) will automatically be charged for a full subscription to the magazine before the end of the 8 week period. Customers allegedly do not realize the automatic charge or renewal exists until after the Best Buy purchase is made, or after Sports Illustrated automatically charges the customer's credit or debit card, at which point it is the customer's responsibility to cancel the subscription.
Best Buy in the News
The Wisconsin Department of Justice filed a class action lawsuit against Best Buy Co. alleging that the electronics retail chain violated consumer's protection laws and conducted deceptive practices. The state claims that Best Buy and its representatives mislead consumers about magazine subscriptions, exchange policies, rebates, and more.In similar cases, the state of Ohio and the state of New Jersey both brought lawsuits against Best Buy. The New Jersey lawsuit was settled out of court. (May-24-05) [MILWAUKEE BUSINESS JOURNAL]
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