A disgruntled AT&T Wireless customer has filed a lawsuit seeking class action status alleging the company's rebate practices are deceptive.
Specifically, the allegations refer to rebate checks that the company said it would issue to customers during certain promotions. Instead of issuing rebate checks, however, AT&T issued Visa debit cards.
The suit claims that the Visa debit cards are not the same as a "cash rebate," because the value on the card is only redeemable when a customer purchases something, and then the amount on the card may not be fully redeemable. Further, it cannot be put into savings accounts as cash could.