Los Angeles, CA Apple is facing at least nine consumer fraud class action lawsuits following the tech giant’s admission in mid-December, 2017, that it deliberately slowed down certain iPhones, including the iPhone 6. The slowdown was managed through Apple's software updates. Apple claims the software was intended as a fix to deal with degraded lithium-ion batteries that could otherwise suddenly die.
The allegations include Apple’s failure to disclose in a timely fashion, the fact that its software updates deliberately slowed down older-model phones so batteries would last longer. Apple said it released the fix for iPhone 6, iPhone 6s and iPhone SE and later extended it to iPhone 7, the Los Angeles Times reported.
Filed in US district courts in California, New York and Illinois, the lawsuits all allege that Apple’s failure to notify customers of the battery issues, and subsequent software slowdowns, led iPhone owners to wrongly conclude they needed to buy newer, more expensive iPhones instead of simply replacing the battery.
Allegations include consumer fraud, unfair business practices and breach of implied contract, specifically, asserting that when people buy iPhones, they do so with the assumption that Apple won't “purposefully interfere with” the phones’ “usage or value.” The lawsuit states Apple did not get iPhone owners’ consent before interfering, through software updates, with the phones’ speed. Another lawsuit claims fraud, false advertising and unjust enrichment.
North Carolina resident Kirk Pedelty, a plaintiff in the Illinois lawsuit, contacted Apple when he noticed his phone slowing down. However, the lawsuit states: "Nobody from Apple customer support suggested that he replace his battery to improve the performance of his iPhone. ... Frustrated by slowdowns and intermittent shutdowns of his iPhone 7, Pedelty purchased an iPhone 8."
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I experiences the same issues and when I called the agent laughed. Afterward, someone finally said this is what they were doing. However, dropped calls, iPhone 6 was not at it’s peaked performance like before so I had to upgrade I upgraded n all my data returns, calls went through, I could touch my screen- so here I introduced my husband to iPhone 8 n he did not experience any issues- I would love to be compensated after AT&T denied me a free phone during a special buy one get one free n they did not give me the phone but they gave me all the issues here in CHAMBLEE GA
Posted by MARVIN WOLOSHYNIUK
on
I have the latest top model IPhone and this phone takes forever to load websites!!! Ive never had a problem before until I upgraded to this phone!!!
Posted by Charlotte Kendrick Woods
on
ckwoods11@yahoo.com
I’ve had to replace my iPhone 6s due to
the battery failing.
Posted by MONICA RODRIGUEZ
on
I’ve owned every iPhone since they’ve come out I had iPhone 5se and 2 of the iPhones 6 one with boost mobile and was never told about any issues but I had a problem where I bought it from it was called the phone store in New Braunfels Tx I used it for 1 month because my ear buds and the SIM card pin missing and store had a 7 day I tried bringing it back after 18 hours refused to refund my money.
I did not sign a contract was through boost and after the month of service I had it shut off...
Than I went to Walmart a purchased another iPhone 6 total free wireless I tried to bring it back and they said I was like a day late to get refund I was not happy with the fact phone charged did not last that long than any iPhone I’ve owned...
So my youngest daughter finally sold my iPhone 6 from corrupt phone store I purchased I had to call police because they believe business over victim and than the punk called police on me when police came they went in and of course
try believed someone who stole 2 items out of my iPhone 6 box...
So after I finished my month with boost I went into Walmart purchased a new iPhone 6 that had everything that belonged in box and it was through total free wireless and I realized it was the phone not holding charge...
I’m 61 for goodness sake you think you could get honest people to sell phones!Next time I’ll have to be careful because 2 different business ready to take your money in a flash no matter if your elderly and disabled!
I’m in IPhone 8 now just have a few issues hopefully this phone will last I purchased from Verizon my only complaint so far is I only applied for iPhone 8 and have no idea why I knew I was approved the 1st credit check no idea why they did 2 credit checks when I have only 1 IPhone 8...
Posted by William Madix
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wmadix@yahoo.com my iPhone 6 I had to replace because of issues after update and battery got hot and died fast so I got a replacement phone less then a mounts battery does not hold a charge and apple told me I have to buy a new one we’ll being a loyal customer for years I figured I could at least get a battery.
Posted by Nikkie Sherman
on
My I phone 9+ have been slowing down frequently. I have paid to much for the blooming phone to have this type of trouble.
Posted by Andrea Payne
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I had to finally totally give up my iPhone 6+ ! I left home recently with the battery showing 100% and with less than 30 minutes it was showing 20%. This issue, since that day has become the norm. I just had to bite the bullet and purchase a new phone, iPhone 8 . Finally, I am not afraid to leave home, with the fear of need my phone and it once again lets me down.
Posted by Stacy Snider
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I've had to delete pictures, apps, music due to it being so slow.
Posted by Gina Marie Urizar
on
We have 5 iPhones in our house, and all of them have slowed down dramatically. Most recently, I've had my battery drop more than 40% in a matter of 10 minutes. I always need to keep my phone close to a charger or battery pack. It got so bad that I had no option, but to pay to have my battery replaced. Given the cost of an iPhone, I expect this type of thing NOT to happen. I shouldn't have to pay MORE money for a new battery.
Posted by Judy Albarran
on
I have an iPhone 6s as soon as I finished my payment plan/contract on my phone it would only hold a charge for a little while then it’s battery started dying fast on top of being way slower, when I addressed the issue with Verizon they tried to sell me the 7 so frustrating
Posted by Laurie quezada
on
I had an iPhone 6+ that was purchased in 2016. Within a few months the phone started slowing down. I eventually had to get a new phone because my phone was not only slow but the batter would run out within a few hours.
Posted by GWENDOLYN PUGH
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TION TO GO ANYWHERE,I AM ON AI HAVE AN APPLE IPHONE SE MY PHONE BATTERY DRAINS SO FAST AND WHEN I CHARGE IT UP IT SAYS FULL ! BUT BEFORE I CAN TRY TO GO TO A WEBSITE IT NEVER LOADS AND IF BY CHANCE IT DO,IT ONLY LOAD A BLACK SCREEN. I HAVE BEEN DEALING WITH APPLE PRETAINING TO THIS ISSUE SINCE THAT IPHONE X CAME OUT.THEY ONLY PUTS ME THROUGH DIFFICULT TIMES AND STREE .THE ALWAYS REQUEST ME TO PAY FOR A BATTERY OR SEND IT END.AND I WOULD HAVE TO PAY SO MUCH TO GET IT FIXED.I BOUGHT THIS IPHONE IN JUNE.OR THEY WOULD SAY TAKE IT TO AN APPLE STORE IN MY AREA ,I"M LIKE I AM NOT CLOSE TO AN APPLE STORE AND NEITHER I DONT HAVE TRANSPORTA FIXED INCOMEAN APPLE STORE NEARLY 100MILES FROM ME.
Posted by Darius Coty
on
Well my phone has been die way to fast than regular, my battery is been drained way to quickly than normal .Also my my IPhone 6s has been restarting by it’s self and every update is messing my phone even more and sucking the juice out my phone . I can be on FaceTime and my phone will take me off FaceTime, and give me a black screen for at least 15 seconds
Posted by Edison
on
Have an Apple iPhone 6 and it slows down on a regular basis
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