A class action lawsuit has been filed against AOL on behalf of California customers who may have been overcharged by the Internet provider. The suit alleges that the company has been multiple billing thousands of AOL customers across the country. The customers claim that each month they were billed for so-called "spin-off subaccounts" that they never opened. The suit claims that AOL charged consumers "knowing that many subscribers would fail to notice the unauthorized charges on their credit card statements" and that the "posting dates (were) intentionally spread out" so that it would look like the charges were for two separate months rather than multiple fees for the same month, and that "customer service reps (were) instructed not to provide full refunds." Other lawsuits are being planned for customers from other states.
If you feel you qualify for damages or remedies that might be awarded in this class action please fill in our form on the right to submit your complaint.
