Heidi Turner has been a contributor since 2006. As a freelance writer, she has had her work published in various news outlets and magazines. In her spare time, Heidi entertains her four cats and travels as much as her budget allows. You can visit Heidi at www.heiditurner.ca
Trenton, NJ: Lawmakers in New Jersey are considering a four-bill consumer protection package designed to protect cell phone users from companies that lock their customers into long contracts with many fees. Proposed in the package is a "Wireless Telephone Consumer Protection Act" that if passed, would require cell phone companies to give full disclosure of service levels and fees. The Act would also set standards for billing, contracts, and advertisements.
Tuscon, AZ: Cell phone consumers in Arizona may get some help in dealing with cell phone cancellation fees. On Monday, a Senate panel passed a bill that lets customers cancel their contracts if the cell phone carrier is not holding up its part of the contract.
Portland, OR: If you've ever felt locked in to your cell phone contract because of ridiculous termination fees, you're not alone. Many people are complaining about the cost of canceling their cell phone contracts even when they are suffering through poor service, dropped calls, and errors on their bills.
In what may be the start of a change in how cell phone carriers do business, Verizon Wireless began its declining early cell phone termination fees last month.
Boise, ID: T-Mobile USA, one of the largest cell phone companies in the United States, is facing a lawsuit over the company's early contract-termination fees.
Can you imagine having a cell phone that doesn't work in your own home? That's the situation Frank S., a former Cingular Wireless customer, had to contend with.
Please complete this form to request a review of your complaint by an attorney.
By submitting this form I agree to the Terms of Service.
There is absolutely no cost to you to submit this form. Doing so places you under no obligations and does not establish an attorney-client relationship.
