Coral Gables, FL: PNC Bank has agreed to pay $90 million to settle a class action lawsuit which accused the bank of improperly manipulating its customers' debit card transactions in order to generate excess overdraft fees revenues. The lawsuit, part of multidistrict litigation involving more than 30 different banks entitled In re Checking Account Overdraft Litigation, is pending before U.S. District Judge James Lawrence King in Miami.
The lawsuit claims that PNC Bank's internal computer system re-sequenced the actual order of its customers' debit card and ATM transactions, by posting them in highest-to-lowest dollar amount rather than in the actual order in which they were initiated by customers and authorized by the bank. According to the lawsuit, PNC Bank's practice resulted in its customers being charged substantially more in overdraft fees than if the debit card and ATM transactions had been posted in the order in which they were initiated and authorized.
PNC Bank is not the first bank involved in this multidistrict litigation to settle similar claims. In addition to a $410 million settlement with Bank of America approved last year, settlements with JPMorgan Chase Bank, Citizens Bank and TD Bank have been announced in recent months.
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I worked back office doing account service & online banking with pnc bank for 2 years, in branch/business banking for 1 and I can tell you guys that you’re not crazy. It’s like we were trained how to break down overdrafts feed to customers from a screen that wasn’t nearly as real time to them. Mom & pop businesses and banks that weren’t standard would hold transactions on customers accounts for longer than next day holds which were causing the offset overdrafts. I’ve seen it on numerous occasions where I spent hours with customers trying to figure out why overdrafts were charged and it all seemed so crooked. I’ve had pnc bank since I was 15, making it 7 years when I closed it when I decided to leave the branch. I’m not even gonna get into that nightmare......
Posted by Eric
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They are still doing it, in fact they just did it again last week to me
Posted by Eric James LaRoche
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They purposely put money back into my account here and there....then I never truly know what is available....then the money will be roamed again with overdraft fees... in the middle of the night it happens also. I'll wake up to overdraft charges...then the overdraft will say for like a week ago. I'll never had a bank screw with me and my account as much as pnc...they have gotten so much from me for just banking there. They will leave things pending for a week then say oh 4 days ago there was 5 seconds when there wasnt enough money inputting money in and out....none of it makes sense. the account, but the whole time im putting money in and out....how can they do this to people. Who are are already struggling. They are crooks
Posted by ClaudiaB
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PNC manipulates my accounts to charge me extra fees and stalls to help while more fees accrue and then does nothing. App, online banking and branch all have different info and all BS excuses. Worst bank ever ????????
Posted by Mia Davidson
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PNC is manipulating my account so that it can literally make money charging me in overdraft fees!! I'm going to see about starting a class action lawsuit. My screen will show one thing then something totally different!
Posted by Sarah
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PNC just stole my money and they kept me in the overdraft...Stay away from this bank...
Posted by Aprl Williams
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I have had over 13,000 in over draft fees from BBT in 2 years and need help
Posted by avisekh shrestha
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This is the worst bank that has been scamming people with od fees. I would like to know abt the class law suit action
Posted by JB
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I have been taking screenshots for months of my bank account through pnc. They are still manipulating transactions to charge overdrafts. Several will dissapear from my transactions only to show up days sometime a weeks later. I call to get an overdraft fee waived(which I haven't done in over a year) and they tell me oh you need to wait till next month before you can meanwhile they say that every month. I want all my overdraft fees credited back from them.
Posted by Jonathan Nooks
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Charge me to much ATM withdrawal fee changed me a fee for a check cash and i never had checks and charge me for it when i closed my account.
Posted by Gina
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I don't know where to begin with this company. I have been with this bank for over 10 years and I have complained so many times regarding over draft fees and they do nothing about it. I have had over 700 dollars in overdraft fees
Posted by James Howard
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There should be another lawsuit. Today I am canceling Pnc. It’s endless the way they cheat and charge fees.
Posted by Sarah Howe
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I have also been a customer who noticed my bank - PNC - was taking whatever transactions they liked especially charging the smaller ones first and waiting to charge the highest dollar transactions even though one day it'll show posted and then 4 or 5 days later, it came out later than the most recent transactions I made in smaller dollar amounts. I thought the website was having a glitch but I knew there was something off about it whenever I knew it would show charges on a certain date and then a week later, its showing it was charged later and caused me to have an ungodly amount of overdraft fees for multiple transactions that already posted. I told my husband several times that PNC keeps picking and choosing which transactions to take. I didn't realize there was a lawsuit and haven't received anything in the mail. I would like to get in on this and change banks. I have been with them for almost 4 years and this is definitely disappointing. I am happy to know other people have had the same horrible situation.
Posted by C Manuel
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Oh my gosh where do I begin. I have never in my life have I dealt with such a Despicable and blatantly discusting Institution. PNC stands for nothing other than pimping nickels from consumers! This bank has done everything from stealing from myself to lying right to my face. I have monitor my account and watch them try to steal money on a daily basis and then have the audacity to tell me that I'm over drawing on my own money. They will steal off of you simply doing a balance transfer once you complete the balance transfer you will be notified over over draft fee what you need to transfer more money because they have already stolen out of that recent transfer money. They are definitely con artists and thieves here. Once they are caught and you ask to speak to a representative or someone in charge you will speak with several people trying to give you different explanations on what has happened with your actual funds. This is a host of con artist please beware of this bank. I am a consumer this is not a host I am telling you the honest-to-god truth. PNC is the most disgusting bank that anyone could ever come across. Please do not. Do not ever bank with PNC. This is a CONSUMER & INVESTOR beware notice do not invest your money with them under any circumstances.
Posted by Christopher brinkman
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literally dealing with this today received 6 overdraft fees with no explanation besides we had to move money from one account to the other to cover charges. when there was 1138$ in checking and plenty in savings. but total charges only rounded up to 641.70 then put 659.90 back in my savings then accumulating 6 overdraft charges
Posted by Mike P.
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This bank is a joke. Things have gone further downhill throughout this year. I want in on the suite.
Posted by Lorie Culver
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I received a letter that I was in the pnc overdraft law suit. And I have not received anything since the settlement. How do I get my money. Who do I contact.
Posted by juanita chambers
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I would like information on class action suit
Posted by John Paglione
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I have been posting to every single site that has info on PNC Bank and overdraft fees. I need help from someone to pursue or help of any kind from PNC and their overdraft fees they have charged me over the years.
Posted by Brenda Payne White
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I have been a customer of PNC for over 5 years and had a good relationship with them and I have experienced this with them> i would pay a certain bill online and it would appear to clear on my side and then in a couple of days I would get a phone call from my creditor stating that the bill that I paid online did not clear but that another bill bigger than the one that I paid online that came in days after did clear but over drew my account and I was trying to figure out why and PNC basically stated that they paid my mortgage instead but if I paid a bill online prior to the mortgage coming through my account who gives you the authority to choose which one of my bills to pay? I was very upset and distraught over this for about 6 months with PNC and I deal with them very little right now.
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