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Panasonic



New York - A class action lawsuit was filed on behalf of consumers who purchased 13 different Panasonic LCD projection TV models with defective lamps. Customers complained Panasonic LCD TVs failed far before the promised 10,000 hours of lamp life. Although Panasonic admits no wrongdoing, it has agreed to a class action settlement. Panasonic has agreed to give customers an extended warranty until November 30, 2007 or reimbursement of monies spent to replace failed lamps. Or if the consumer has had three or more issues with the TV, they can get a replacement TV, or if the consumer chooses, a $1,000 rebate certificate toward the purchase of a new Panasonic TV with a retail price of $1,500.00 or more. (Sep-29-06) [CONSUMER AFFAIRS: PANASONIC]

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Reader Comments

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In the summer of 2001, I paid over $2,000 for a Panasonic rear projection TV. About 2 1/2 years into owning it, the convergence amps blew out. Parts and labor cost me $350. Two years later, it happened again. Price went up to $400. In FEB 2008, the amps blew out for the third time. I'm sick and tired of Panasonic's lack of customer service and inability to own up to their manufacturing defects.

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