So much for the lazy days of summer—it’s been a busy week!
Top Class Actions
Kindle cracking up? Unfortunately that’s not in a “ha-ha” kind of way. An unhappy customer in Seattle filed a federal class action lawsuit against online bookseller Amazon, this week, over his cracking Kindle.
A Kindle, for those of us technophobes, is an electronic book reader, and has proved tremendously popular for a variety of reasons. Mathew Giese is a convert, he bought a Kindle 2 in February, and a protective cover for it. After 3 months of use his Kindle started to crack in the areas where the cover was attached. The cracks grew worse until one day the screen froze and the Kindle seemingly stopped working.
When Geise contacted Amazon to make warranty claim, he was told by a company representative that Amazon would cover the cost of the frozen screen, but not the cracks, as the warranty apparently doesn’t include damage made by the protective cover. To make a long story short, Mr. Giese was told that the repairs would cost $200. Yes, you read that correctly. And did I mention that you can get a new Kindle 2 for $299? Continue reading “Week Adjourned: 7.17.09”